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- 11/04/94
- Welcome to another Customer Hotline column. Over the last 5 months Philip
- Colmer has been supplying you with information from Acorn`s Customer
- Services department. Since becoming Support Information Services Manager
- running SID (Acorn's Support Information database), he has lost contact with
- the mainstream activities of the Customer Support department and he has
- asked me to take on the responsibility of writing this column. My name is
- Peter Dunn and I am one of the Software Support Specialists in the Customer
- Support department.
-
- * RISC OS tip number 1. When running old-style applications such as Logistix
- under RISC OS, you will find that the amount of available memory for the
- application is controlled by the NEXT slot under the Task Manager. If you
- increase the size of the NEXT slot by dragging it to the right before
- running such applications, you will find that the application has more
- memory to use. Note that this does not apply to the PC Emulator which has a
- new boot sequence on the Support disc.
-
- * RISC OS tip number 2. If you ever used the serial port with Arthur 1.2,
- you will know that it was necessary to use a software patch to get reliable
- data transfer. Under RISC OS, this patch should not be loaded. Note that
- the serial cables you presently use do not have to be modified.
-
- This months application notes cover the View word processor package. The
- first application note contains information on how to use extended
- highlights with View and additional information on page layouts. The second
- application note is a program which will allow you to print labels from a
- View macro file. The demand for application notes has been very good over
- the last few months and we are pleased that people are finding the notes
- interesting.However, we would ask that when writing in for the application
- notes you enclosed a A4 SAE. This will ensure our response time for sending
- the application notes out is quicker.
-
- We are commonly asked how to get colour output from the Video out ports of
- both the Master 128 and BBC Model B and B+. On the BBC Model B the following
- modification to the circuit board.
-
- On Issue 1 ,2 & 3 board a 470 picoFarad capacitor should be fitted between
- the emitter of Q9 (identified by an "e" next to one leg) and the base of Q7
- (the central Leg).
-
- On Issue 4 and later, the capacitor is on board and can be connected simply
- by fitting link 39 which may be found next to the modulator in the far right
- hand corner of the PCB.
-
- On the BBC Model B+ link S26 should be made.
-
- On Master 128 issue 1 boards a 470 PicoFarad capacitor should be connector
- between the East Leg of R137 and the east leg of R153 which are located
- directly to the east of the modulator. Connections should be made on the
- component side of the PCB with the leads of the 470 PicoFarad capacitor
- being soldered directly to the leads of the two resistors.
-
- On Master 128 issue 2 boards link LK11 should be made.
-
- With the release of the Acorn DTP package we have had a number of enquiries
- on how to connect up Apple LaserWriters to the Archimedes. Below is a table
- of the connections from the Archimedes serial port to the Apple LaserWriter and
- how the various setup options should be set within the !PrinterPS
- application supplied with RISC OS.